> For the complete documentation index, see [llms.txt](https://mytutors-organization.gitbook.io/mytutor.io-academy/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mytutors-organization.gitbook.io/mytutor.io-academy/help-and-support/faq.md). # FAQ #### **1. What is Mytutor.io?** **Mytutor.io** is an AI-powered learning platform tailored specifically for GCSE, A-Level, and IB students. It combines interactive lessons, syllabus-aligned study tools, and gamified learning to help students study smarter and succeed faster. *** #### **2. How is Mytutor.io different from other study platforms?** Unlike generic tools, MyTutor.io is designed to fit your exact syllabus. It provides personalized support, gamified progress tracking, and features like interactive flashcards, practice exams, and instant homework help—all available 24/7. *** #### **3. Is Mytutor.io free to use?** We offer a **Basic Plan** that is completely free, giving you access to one subject with limited features. For full access to all features and subjects, you can upgrade to our Premium or Full Access plans. *** #### **4. How does the File Upload feature work?** Simply snap a picture of your homework, exam question, or study material and upload it to the platform. MyTutor.io will analyze it and provide a clear, syllabus-specific explanation or solution within seconds. *** #### **5. Can I trust the content on Mytutor.io?** Yes! All of our content is developed and verified by experienced educators and aligned with the latest GCSE, A-Level, and IB curricula. You can trust that MyTutor.io is accurate and up-to-date. *** #### **6. What are $QUARK coins?** $QUARK coins are MyTutor.io’s in-app rewards currency. You earn them by studying and completing tasks, and you can use them to unlock features, personalize your experience, or prepare for future stages of the platform. *** #### **7. Is Mytutor.io suitable for all exam boards?** Absolutely! MyTutor.io supports major exam boards like AQA, Edexcel, OCR, and more. During setup, you can select your board to ensure everything is aligned with your specific syllabus. *** #### **8. How do I track my progress?** Our **Progress Tracking** feature allows you to monitor study hours, track mastered topics, and visualize your learning journey—all while earning rewards for your achievements. *** #### **9. Can I cancel my subscription anytime?** Yes, subscriptions can be canceled at any time. You’ll retain access until the end of your billing period. *** #### **10. How do I contact support?** If you have any questions or need help, you can contact our friendly support team through the **Contact Support** section in MyTutor.io Academy or by emailing . *** If you still have questions, don’t hesitate to reach out! We’re here to make sure you have the best possible learning experience with MyTutor.io. 🚀 --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://mytutors-organization.gitbook.io/mytutor.io-academy/help-and-support/faq.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.